Privacy policy

Last updated: August 7, 2025

OS fashion clothing operates this store and website, including all related information, content, functionality, tools, products, and services, to provide you, the customer, with a seamless shopping experience (the "Service"). OS fashion clothing is powered by Shopify technology, which enables us to provide the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you are aware of the information collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal Information does not include anonymous or de-identified information, meaning information that cannot be identified or reasonably linked to you. We may collect or process the following categories of Personal Information, including inferences derived from that information, based on how you interact with the Service, where you live, and as permitted or required by applicable law:

Contact Details includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information includes credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
Account Information includes your username, password, security questions, preferences, and account settings.
Transaction Information includes items you have viewed, added to your shopping cart, wishlisted, purchased, returned, exchanged, or canceled, as well as your past transactions.
Contact Us includes information you provide when you communicate with us, such as when submitting inquiries to customer support. Device Information includes information about your device, browser, or internet connection, your IP address, and other unique identifiers.
Usage Information includes information about your interactions with the Services, such as how and when you browse or interact with the Services.
Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
Automatically collected through the Services, including from your device when you use our products or services, visit our website, and through cookies or similar technologies;
From our service providers, including when we engage them to provide specific technology or to collect or process your personal information on our behalf;
From our partners or other third parties.
How We Use Your Personal Information

Depending on how you interact with us or the type of Services you use, we may use your personal information for the following purposes:

Provide, adjust, and improve the Services. We use your personal information to provide the Service, including fulfilling your contract with us; processing your payments; fulfilling your orders; remembering your preferences and items of interest; delivering account-related notifications; processing purchases, returns, exchanges, or other transactions; establishing, maintaining, and otherwise managing your account; arranging shipments; facilitating returns and exchanges; enabling you to post reviews; and personalizing your shopping experience, such as recommending products related to your purchase history. This may include using your personal information to more precisely tailor and improve the Service.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements for products or services on the Service or other websites based on your previous purchases, items added to your shopping cart, or other activity on the Service.

Security and Fraud Prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against potential fraudulent, illegal, unsafe, or malicious activity; protect public safety; and keep our Service secure. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other login details with anyone.
To Contact You. We use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.
For Legal Reasons. We use your personal information to comply with applicable laws or valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes governed by this Privacy Policy. These circumstances may include:

Sharing with Shopify, vendors, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
Sharing with business and marketing partners to provide you with marketing services and advertising. For example, we work with third-party services through Shopify to support personalized advertising based on your online activity across merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy statements. Depending on your location, you may have the right to request that we not share your information for targeted advertising and marketing based on your online activity across merchants and websites. You can exercise your right to opt-out of these uses here.
When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as for product shipments or use of the Service through social media widgets or login integrations.
With our affiliates or other members of our corporate group.
In the context of a business transaction (such as a merger or bankruptcy), to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.
Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service. Information you submit to the Service will be transferred and shared with Shopify and third parties, who may be located outside of your country of residence, to provide and improve the Service to you. Furthermore, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that combine data and information collected from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to requests you make regarding your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your region of residence, you may be able to exercise certain rights with respect to your personal information by clicking on the Shopify Privacy Portal link.

Third-Party Websites and Links

The Service may contain links to websites or other online platforms operated by third parties. If you visit a website that is not affiliated with or controlled by us, we recommend that you review that website's privacy and security policy and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information therein. Information you provide on public or semi-public platforms (including information you share on third-party social networking platforms) may be visible to other users of the Service and/or users of the third-party platform, and our or third-party use of that information is unrestricted. Our provision of such links does not imply endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed on the Service.

Children's Information

The Service is not intended for children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request removal of that information. As of the effective date of this Privacy Policy, we have not knowingly "shared" or "sold" (as such term is defined under applicable law) the personal information of individuals under the age of 16.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "total security." Furthermore, the information you transmit to us may not be secure during transmission. We recommend that you do not transmit sensitive or confidential information to us over unsecured channels.

How long we retain your personal information depends on various factors, such as whether the information is needed to maintain your account, provide you services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and apply only in certain circumstances. In some cases, we may be able to deny your request by law.

Right of Access/Right to Know. You may have the right to request access to the personal information we hold about you.
Right of Deletion. You may have the right to request deletion of personal information we hold about you.
Right of Correction. You may have the right to request correction of inaccurate personal information we hold about you.
Right to Data Portability. Under certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
Right to Opt Out of Targeted Advertising Sales or Sharing. Depending on where you live, you may have the right to opt-out of our "selling" or "sharing" of your personal information, or our processing of your personal information for "targeted advertising" (as defined under applicable privacy laws). You can exercise your right to opt-out of these uses here. Please note that if you have activated the Global Privacy Control opt-out preference signal when visiting our website, we will automatically treat it as an opt-out request for the device and browser you use to browse the website, based on your location. If we are able to link the device that sent the signal to a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize other "Do Not Track" signals that your browser or device may send.
Manage Communication Preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option displayed in the email. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of the above rights by contacting us through the specific methods provided in the Services or using the contact details provided below. For more information about how Shopify uses your personal information and any rights you may have, including with respect to the information Shopify processes, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you authorize them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request promptly and in accordance with applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority using the contact details listed below.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside the European Economic Area or the UK, we will do so based on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or any equivalent contracts issued by the UK competent authorities (as appropriate), unless the location to which the data is transferred is deemed to provide an adequate level of protection.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please call us at or email us at osfashionclothing@gmail.com